FAQs

Frequently Asked Questions

Yes, to enjoy high quality HD content, high speed internet connection is the one and only essential requirement.

There are multiple payment options like through credit card, paypal , cryptocurrency, bank transfers, Mobile payment services like Apple pay, Google pay or other regional mobile payment methods.

Yes, you can. You can use it on mobile, laptop and Tablet also, as you just need to log in through your id and password. Depending on the type of plan chosen, you can also watch content on multiple devices at same time.

After purchasing the service,you immediately receive the login details and within minutes you can start enjoying the world of entertainment.

It depends totally upon the plan you have chosen and for adding channels, movies or series, you will need to upgrade your subscription plan.

Refund policy is available for certain eligible products only. Refund request has to be made within the specified days of the purchase of the service and supporting evidence must be submitted by the user to claim the refund.

The procedure is quite simple, you just need to contact our team. After discussing our services, you can make a purchase and can start enjoying our services.

If you have high speed internet connectivity, then it is totally reliable. If your internet connectivity is slow, it is surely gonna affect the streaming quality.

Yes, for IPTV services, you need to have smart TV. But if you are still using old TV,you can follow simple steps given in our blog section to convert it into smart TV.

Your personal information gathered by us is kept confidential. All the security measures are in place to safeguard your personal data. For more information, feel free to check our privacy policy.

Our IPTV services offer various features like you can download the shows to watch them later on. Other services include On-Demand Video, Time Shifted IPTV and Live IPTV. So, users need not to record them. One can watch every show according to their convenience.

For buffering problems, firstly check your internet connectivity. If there is not any issue in your internet speed, contact our round the clock available customer support team.

There is a need for consistent internet connection, which you can get free of cost (MyInternet) with our Skypro IPTV services. You also need to have a compatible device like smart TV, tablet, smartphone, or computer, and a set-top box.

IPTV services are completely legal, you just need to have a legitimate service provider, having licensing agreements.

If you face any issues, you should follow below given steps:

  • Firstly, you need to check your internet connection, as it needs to be consistent and faster.
  • Restart your device and router.
  • Your IPTV app or set-top box should be updated.
  • You need to clear the cache.
  • If the problem persists, you should contact your IPTV service provider.

Yes, our IPTV subscription services provide parental control features with which parents can restrict certain age based content from their children, keeping an eye on the streaming habits of their children.

Yes, we offer tailored services, where you can select the particular channels according to your needs and preferences.

You just need to download our “Skypro IPTV app” and then log in by scanning QR code.

It can occur due to several issues and it can be resolved via-

  • Checking the speed of the internet.
  • Connecting the device to the router with the help of ethernet cable rather than Wi-Fi.
  • Closing all other apps utilising bandwidth.
  • Restarting the router.

Yes, as we provide multi-device compatibility, IPTV can be streamed outside home also on your smartphone, tablet, computer etc with the help of an internet connection.

Skypro, best IPTV service providers offer a broad range of content like live TV, movie channels, sports channels, news channels etc, catering to the diverse needs of the viewers.

With IPTV services, content is delivered over a managed network and for this, users need to have a subscription of an IPTV provider like Skypro IPTV in India, however in case of OTT, content is provided over the public internet and there is no need for any managed network.