Question 1

Do I need high speed internet connectivity for IPTV?

Accepted Answer

Yes, to enjoy high quality HD content, high speed internet connection is the one and only essential requirement.

Question 2

How can I pay for services?

Accepted Answer

There are multiple payment options like through credit card, paypal , cryptocurrency, bank transfers, Mobile payment services like Apple pay, Google pay or other regional mobile payment methods.

Question 3

Can I use my subscription on multiple devices?

Accepted Answer

Yes, you can. You can use it on mobile, laptop and Tablet also, as you just need to log in through your id and password. Depending on the type of plan chosen, you can also watch content on multiple devices at same time.

Question 4

How long does it take to receive the login data after making a purchase?

Accepted Answer

After purchasing the service,you immediately receive the login details and within minutes you can start enjoying the world of entertainment.

Question 5

Can I request adding channels, movies or series?

Accepted Answer

It depends totally upon the plan you have chosen and for adding channels, movies or series, you will need to upgrade your subscription plan.

Question 6

How is your refund policy?

Accepted Answer

Refund policy is available for certain eligible products only. Refund request has to be made within the specified days of the purchase of the service and supporting evidence must be submitted by the user to claim the refund.

Question 7

How can I access Skypro IPTV services?

Accepted Answer

The procedure is quite simple, you just need to contact our team. After discussing our services, you can make a purchase and can start enjoying our services.

Question 8

Can I use Skypro IPTV with my existing internet connection?

Accepted Answer

If you have high speed internet connectivity, then it is totally reliable. If your internet connectivity is slow, it is surely gonna affect the streaming quality.

Question 9

Do I need a smart TV to use Skypro IPTV?

Accepted Answer

Yes, for IPTV services, you need to have smart TV. But if you are still using old TV,you can follow simple steps given in our blog section to convert it into smart TV.

Question 10

How secure is Skypro IPTV?

Accepted Answer

Your personal information gathered by us is kept confidential. All the security measures are in place to safeguard your personal data. For more information, feel free to check our privacy policy.

Question 11

Can I record shows with Skypro IPTV?

Accepted Answer

Our IPTV services offer various features like you can download the shows to watch them later on. Other services include On-Demand Video, Time Shifted IPTV and Live IPTV. So, users need not to record them. One can watch every show according to their convenience.

Question 12

What should I do if I experience buffering issues?

Accepted Answer

For buffering problems, firstly check your internet connectivity. If there is not any issue in your internet speed, contact our round the clock available customer support team.

Question 13

What equipment do I require to use IPTV?

Accepted Answer

There is a need for consistent internet connection, which you can get free of cost (MyInternet) with our Skypro IPTV services. You also need to have a compatible device like smart TV, tablet, smartphone, or computer, and a set-top box.

Question 14

Are IPTV services legal?

Accepted Answer

IPTV services are completely legal, you just need to have a legitimate service provider, having licensing agreements.

Question 15

What is the process of troubleshooting common IPTV issues?

Accepted Answer

If you face any issues, you should follow below given steps -Firstly, you need to check your internet connection, as it needs to be consistent and faster.Restart your device and router.Your IPTV app or set-top box should be updated.You need to clear the cache.If the problem persists, you should contact your IPTV service provider.

Question 16

Do you provide parental control features?

Accepted Answer

Yes, our IPTV subscription services provide parental control features with which parents can restrict certain age-based content from their children, keeping an eye on the streaming habits of their children.

Question 17

Is it possible to customise the IPTV channel lineup?

Accepted Answer

Yes, we offer tailored services, where you can select the particular channels according to your needs and preferences.

Question 18

How can IPTV be set up on my Smart TV?

Accepted Answer

You just need to download our “Skypro IPTV app” and then log in by scanning QR code.

Question 19

What can I do in cases of buffering?

Accepted Answer

It can occur due to several issues and it can be resolved via -Checking the speed of the internet.Connecting the device to the router with the help of an Ethernet cable rather than Wi-Fi.Closing all other apps utilising bandwidth.Restarting the router.

Question 20

Can I watch IPTV outside my home?

Accepted Answer

Yes, as we provide multi-device compatibility, IPTV can be streamed outside home also on your smartphone, tablet, computer etc with the help of an internet connection.

Question 21

Which type of content is shown on IPTV?

Accepted Answer

Skypro, best IPTV service providers offer a broad range of content like live TV, movie channels, sports channels, news channels etc, catering to the diverse needs of the viewers.

Question 22

What is the difference between IPTV and OTT?

Accepted Answer

With IPTV services, content is delivered over a managed network and for this, users need to have a subscription of an IPTV provider like Skypro IPTV in India, however in case of OTT, content is provided over the public internet and there is no need for any managed network.

FAQs

Frequently Asked Questions